Rule 240 or its equivalent under the contract of carriage varies by airline and primarily focuses on rebooking passengers. Many contracts of carriage stated that in the case of a delay or cancellation, the airline would book a passenger on its next available flight or place them on a flight on another airline that would get them to their destination sooner. airlines became deregulated in the late 1970s and early 1980s, many, though not all, included the provisions they had previously submitted to the Civil Aeronautics Board in their contracts of carriage – the “fine print” associated with airline tickets. The airlines were not required to compensate passengers in any particular way, only to state what their policy was.Īs U.S.
However, each airline determined its own flight delay and cancellation policies under Rule 240. In these required documents, that information was often listed under Rule 240. airlines, airlines had to submit information on all aspects of their operations, including their flight delay and cancellation policies. As part of the Civil Aeronautics Board’s oversight of U.S. There was, however, something known as Rule 240. Those regulations, however, did not cover passengers whose flights were delayed or canceled. Ralph Nader’s suit, which unsuccessfully sought to end the practice of overbooking flights, highlighted that there were regulations already in place concerning passengers bumped from flights because of overbooking. For the most part, especially since the Airline Deregulation Act in 1978, such efforts have failed, and airlines have been able to set and enforce their own policies. since at least the early 1970s – when Ralph Nader sued an airline for bumping him from an overbooked flight. passengers with rights and protections more in line with those currently afforded passengers in the European Union and Canada.Īs a professor of history who researches American aviation, I’m aware that consumer advocates have pushed for greater passenger rights for airline travelers in the U.S. If enacted, those new rules would provide U.S. Under the new rules, the airlines would need to offer meal vouchers, overnight accommodations and ground transportation to and from a hotel when customers are stranded. In response, on May 8, 2023, the Biden administration proposed new rules that would require airlines to compensate passengers whose flights are canceled or significantly delayed because of causes – unlike bad weather – that are under the control of the airlines. That heightened level of delays came shortly after December 2022, when Southwest Airlines experienced an epic meltdown, canceling 71% of its flights. airline passengers in early 2023 faced the highest rate of flight delays since 2014.
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